If it's broken,
we'll look at it.
Phones, laptops, TVs, fridges, generators, solar, e-bikes, machines and more. Bought from us or not, tell us what's wrong and our technicians will tell you honestly if we can fix it.
From your phone to your generator
Pick one to start. Not on the list? Choose "Something else": if we can do it, we'll tell you.
Simple, honest, no surprises
You approve the price before we do any work, and you only pay when you've said yes.
Tell us what's broken
Takes about 2 minutes. Diagnosis is free.
Sign in to send your request
So you can follow your repair, approve the quote and get updates by email and WhatsApp.
Track my repairEnter your repair number, e.g. RP-1001 (you'll be asked to sign in)
Your item is safe with us
No swapped parts, no surprise bills, no disappearing technicians.
Questions people ask
Do I pay for the diagnosis?
No. Checking your item is free. You only pay if you approve the quote.
How do I pay?
When you approve the quote you pay a deposit (usually 50%) by card, bank transfer, Paystack or Flutterwave. The rest is paid when it's ready, online or when you collect it.
Do you charge to come to me?
Checking your item is free. For a technician visit or a pickup we tell you the fee first (it depends on where you are). You pay it to confirm, and it's taken off your repair if you go ahead. If we cancel, it's refunded.
Can you fix it without me sending it?
Often, yes. Software, apps and settings can be fixed remotely by WhatsApp video or screen sharing, and for simple problems we may send you steps to try first, for free.
What if it can't be fixed?
We'll tell you honestly and return your item. If you like, we can help you choose a replacement from our shop.
I didn't buy it from Marvics. Can you still fix it?
Yes. We look at anything: if we can fix it, we will.
How long does a repair take?
It depends on the item and the parts. Your quote shows an estimate, and you can follow every step on your repair page.
What does the warranty cover?
If the same problem comes back within 30 days of getting your item back, we fix it free. Tap "Problem came back" on your repair page.