01Who we are
This website, marvicstechltd.com, and the Marvics app are operated by Marvics Technologies ("we", "us", "our"), 10 Ozulemchukwu Street, Woji, Port Harcourt, Rivers State, Nigeria. We run an online store for technology products and provide engineering, design and digital services.
We are responsible for the personal information you share with us. You can contact us about your privacy at any time at [email protected].
03How we use your information
- To process, deliver and support your orders, including arranging pay on delivery
- To create and manage your account
- To handle returns, refunds and warranty requests
- To reply to your messages and project requests
- To show prices in your local currency
- To prevent fraud and keep the website secure
- To understand how the site is used and improve it
- To send you newsletters and offers, only if you've agreed to receive them
04Our legal basis
We process your information in line with the Nigeria Data Protection Act 2023. Where the GDPR (EU and UK) or other laws apply to you, we rely on the same grounds:
- Contract: to process your orders and provide our services
- Legal obligation: to keep tax and accounting records
- Legitimate interests: to secure our website, prevent fraud and improve our store
- Consent: for marketing emails and non-essential cookies, which you can withdraw at any time
05Who we share it with
We only share your information where it's needed to run our business. We never sell your personal information.
- Payment providers (Paystack, Stripe and WooPayments), to process card, bank and transfer payments securely
- Delivery partners (Fez Delivery, and DHL through Sendbox for Express), who need your name, address and phone number to deliver your order. For pay on delivery, Fez also receives the amount to collect.
- Partner vendors who hold or dispatch some of our products. They receive only what they need to prepare and send your item, such as your name, delivery address and phone number.
- Import partners, for pre-orders and items shipped from abroad
- Hosting and technical providers, who host and speed up our website (Hostinger)
- Email services, to send order updates and newsletters
- Analytics providers (Google Analytics), to understand how the site is used
- Authorities, where the law requires us to
06International transfers
Some of our providers (for example payment, hosting and analytics services) process information outside Nigeria. Where this happens, we use reputable providers and take reasonable steps to make sure your information stays protected, as the Nigeria Data Protection Act requires.
07The Marvics app
The Marvics app for Android, and the Marvics icon you can add to an iPhone Home Screen, open this same website. They collect the same information described in this policy and nothing extra. The app doesn't access your contacts, photos, camera, microphone or precise location.
08Cookies
Cookies are small files stored on your device. We use them to keep your cart and login working, remember your preferences and understand how visitors use the site.
Essential cookies are always on because the store can't work without them. You can block or delete other cookies at any time in your browser settings.
09How long we keep it
We keep your information only as long as we need it:
- Order records: for as long as tax and accounting laws require (usually 6 years)
- Account details: until you delete your account
- Newsletter details: until you unsubscribe
- Messages: for as long as needed to deal with your request
10Your rights
You have the right to:
- Access the personal information we hold about you
- Correct information that's wrong or out of date
- Ask us to delete your information
- Object to or limit how we use it
- Receive a copy of your information in a portable format
- Withdraw your consent at any time
- Complain to the Nigeria Data Protection Commission (or your local data protection authority)
To use any of these rights, email [email protected]. We'll respond within 30 days. You can also update your details yourself in My Account.
11Deleting your account
You can delete your account at any time, from the website or the app: go to My Account → Delete account, or visit marvicstechltd.com/delete-account (this also works if you can't sign in).
This permanently deletes your login, name, phone number, saved addresses, saved cards and account settings. Records of past orders are kept only as long as tax and accounting laws require, and are no longer linked to an account.
12Marketing emails
We only send marketing emails if you've agreed to receive them. Every email includes an unsubscribe link, and you can opt out at any time. Order and account emails will still be sent, as they're needed for your purchases.
13Security
We use secure (HTTPS) connections and trusted providers to protect your information. No website can be 100% secure, but we take reasonable steps to keep your data safe.
14Children
Our store is intended for adults aged 18 and over. We don't knowingly collect information from children. If you believe a child has given us personal information, contact us and we'll delete it.
15Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date at the top.
Marvics Technologies · 10 Ozulemchukwu Street, Woji, Port Harcourt, Rivers State, Nigeria